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Privacy Policy

Who we are

Our website address is: https://eoltechnologyservices.co.uk

Introduction

EOL Technology Services Ltd ('we', 'our', or 'us') is committed to protecting the privacy and security of your personal information. This privacy policy describes how we collect, use, store and protect information about our customers, website visitors and business partners.

Information we collect

Technical information

When you visit our website, we automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Pages visited and navigation patterns
  • Referral source

How we use your information

  1. Providing IT hardware and maintenance services
  2. Processing and fulfilling orders
  3. Managing your account
  4. Communicating about services and updates
  5. Responding to enquiries and support requests
  6. Improving our services
  7. Meeting legal and regulatory requirements
  8. Preventing fraud and ensuring security

Data sharing and disclosure

We may share information with:

  • Our authorised employees and contractors
  • Service providers and business partners
  • Payment processors
  • IT and system administration providers
  • Professional advisers
  • Government authorities when required by law

We require all third parties to respect your privacy and handle your information according to applicable laws.

Data security

We implement appropriate technical and organisational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Firewalls and security monitoring
  • Access controls and authentication
  • Regular security assessments
  • Staff training on data protection

Data retention

We may retain information to:

  • Provide our services
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer needed, it is securely deleted or anonymised.

Your rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with the information commissioner's office (ICO)

Cookies and tracking

Our website uses cookies and similar technologies to:

  • Maintain site functionality
  • Analyse site usage
  • Personalise content
  • Remember preferences

You can control cookie settings through your browser preferences.

International data transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place through:

  • Standard contractual clauses
  • Adequacy decisions
  • Other legal mechanisms

Changes to this policy

We may update this privacy policy periodically. Significant changes will be communicated through:

  • Email notifications
  • Website announcements
  • Other appropriate channels

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to a Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Contact Us

For privacy-related enquiries or to exercise your rights, contact us at:

EOL Enterprises Ltd, 128 City Road, London, EC1V 2NX, UK
Email: [email protected]
Telephone: +44 203 2870 911#

Company Reg: 16138989

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128 City Road, London, EC1V 2NX, UK

0203 2870 911

EOL Enterprises Ltd © | Company Reg 16138989 | December 22, 2024 | All Rights Reserved